Dilbor+ (44) 795 283-16-47
Dilbor
Welcome to Dilbor. This Privacy Policy explains how we collect, use, and safeguard personal information when you interact with our website and services. It applies to visitors, clients, and prospective clients located in the United Kingdom and elsewhere. We aim to process personal data fairly, transparently, and with appropriate security in line with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data we may collect includes identification and contact details (such as your name, company, role, email address, and telephone number), engagement information (such as messages you send and preferences you indicate), and technical data (such as device type, browser, approximate location, and usage analytics). We collect information directly from you when you submit details through our site or communicate with us, and indirectly through cookies and similar technologies that help us understand how the website is used.
We use personal data to respond to enquiries, provide proposals, deliver and administer services, manage our relationship with clients, improve site performance, and meet legal or regulatory obligations. We rely on several lawful bases for processing, including performance of a contract or steps taken at your request prior to entering into a contract, our legitimate interests in operating and improving our services, and your consent where required (for example, for certain marketing subscriptions).
We may share information with trusted service providers who support our operations, such as analytics, hosting, email delivery, and project management tools. These providers are selected for their security posture and are engaged under appropriate contractual terms. We may also disclose data if required to do so by law, in connection with potential business transactions, or where necessary to protect our rights or the rights of others.
Retention periods vary depending on the nature of the data and the context of processing. We keep personal information only as long as needed for the purposes described in this Policy, for as long as reasonably necessary to establish or defend legal claims, or as required by applicable law. When data is *** longer needed, we take steps to delete or anonymise it responsibly.
We implement administrative, technical, and physical measures designed to protect information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. While *** method of transmission or storage is entirely risk free, we continually review our approach and aim for proportional, robust safeguards appropriate to the data we handle and the risks involved.
Your rights under UK data protection law may include the right to request access to your personal data, to seek rectification or erasure, to restrict or object to processing, and to data portability in certain circumstances. Where processing relies on consent, you can withdraw that consent at any time. To exercise these rights, please contact us using the details below. We will respond within a reasonable period and in accordance with legal requirements. We may request additional information to verify identity before fulfilling certain requests.
Cookies and similar technologies help us measure usage, remember preferences, and improve content. Where consent is required, our banner allows you to accept or decline optional cookies. Essential cookies that are strictly necessary for the operation of the site may be used to deliver core functionality. You can also manage cookies through your browser settings, noting that some features may function differently if certain cookies are disabled.
International data transfers may occur when we use providers that operate outside the UK. In such cases, we rely on recognised transfer mechanisms, such as appropriate contractual clauses, and expect our partners to maintain safeguards consistent with applicable standards.
We may update this Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated version will be posted on this page and will state the effective date. We encourage you to review this Policy periodically to remain informed about how we protect personal information.
If you have questions or wish to exercise your rights, please contact: Dilbor Ltd, 27 Highfield Road, Cambridge, CB1 2AA. Email: dilbor@hotmail.com. Telephone: + (44) 795 283-16-47. If we cannot resolve a concern, you may have the right to raise it with the UK Information Commissioner’s Office (ICO). We appreciate the opportunity to address matters directly and will handle enquiries with care and diligence.